Refund Policy
Effective Date: August 2026
1. All Sales Final
All purchases of the Waveguide Sample Analyzer Licensed Edition are final and non-refundable, except where required by applicable law.
By purchasing a Licensed Edition, you acknowledge and agree to this Refund Policy.
2. Trial Edition
We encourage users to evaluate the Trial Edition before purchasing a Licensed Edition. The Trial Edition is provided so that users can determine whether the software meets their needs before making a purchase.
3. Technical Problems
If you experience a technical problem that prevents the Licensed Edition from functioning as described, please contact us at help@rthetaphi.com. We will make reasonable efforts to investigate and resolve the problem.
This policy does not limit any rights or remedies that cannot legally be excluded under applicable law.
4. Billing Questions
For billing questions or concerns regarding a purchase, please contact:
Rthetaphi
Email:
billing@rthetaphi.com